Terms of Use

These Terms of Use apply to all visitors, users, and purchasers who access and browse this website, utilize website functions, and complete product purchases. This document serves as a binding guideline for all behaviors related to website access, browsing, usage, and transaction activities. By visiting this website, browsing product content, creating orders, and using any services provided on the platform, you fully acknowledge, accept, and agree to comply with all regulations listed in these Terms of Use. We recommend all users carefully read and understand the complete terms before using any website functions to ensure a standardized, safe, and smooth online experience.

1. Website Usage Overview

This website operates as an online retail platform dedicated to providing high-quality household appliance cleaning products and supporting convenient online shopping services for global users. All functions of the website, including product display, information browsing, order submission, online transaction, and after-sales service consultation, are designed for personal and non-commercial household use only. Users are authorized to access, browse, and purchase products on the website in accordance with official rules and normal usage standards.
We reserve the right to adjust, update, optimize, or suspend partial or overall website functions according to platform operation needs, service upgrades, and routine maintenance arrangements. We do not guarantee that the website will maintain uninterrupted operation at all times, and temporary service suspension caused by system maintenance, function iteration, network fluctuation, or technical debugging will not be regarded as platform service default.

2. User Conduct & Acceptable Behavior

All users accessing this website shall abide by standardized usage norms and maintain legal, appropriate, and civilized browsing and shopping behaviors. Users agree not to use this website for any improper, illegal, or unauthorized purposes, and shall not damage the normal operation order of the platform and the legitimate rights and interests of the platform and other users.
Users shall not carry out any behaviors that interfere with or destroy the normal operation of the website, including but not limited to using abnormal technical means to attack, interfere with, or crawl website data, maliciously refreshing pages, repeatedly submitting invalid orders, tampering with website data information, and using third-party tools to illegally obtain website content and user data. In addition, users are prohibited from using the website platform to publish, disseminate or spread inappropriate, misleading, offensive or irrelevant information.
All order behaviors of users on the website must be based on real shopping demands. Malicious order placement, malicious return and refund applications, false order submission, and other improper behaviors that disrupt platform transaction rules are strictly prohibited. We have the right to monitor user behavior in real time, and take restrictive measures such as intercepting abnormal orders and rejecting invalid after-sales applications for non-compliant behaviors.

3. Account & User Information Management

When users register an account, bind information, and submit order data on the website, they shall ensure that all submitted personal information, receiving information, and contact information is true, accurate, effective, and complete. Users are solely responsible for all consequences caused by false, wrong, or incomplete information filling.
Users are responsible for maintaining the security of their personal accounts and login information. All browsing behaviors, order operations, and information modifications generated under the user’s account shall be deemed to be independently operated by the user. If users find abnormal account login, information leakage, or unauthorized operation, they shall take the initiative to modify account information and contact us through the official channel to apply for assistance and protection.
We strictly protect user personal information and private data in accordance with our privacy management rules. All user information collected during website usage and transaction process is only used for service support such as order processing, logistics delivery, and after-sales response, and will not be arbitrarily disclosed, traded, or shared with irrelevant third parties without user consent.

4. Product Information & Transaction Specifications

All product descriptions, parameter introductions, effect displays, and price information displayed on the website are updated in real time based on product inventory and official configuration. We strive to ensure that all displayed content is true, accurate, and in line with the actual product attributes. All site transactions are settled uniformly in USD, with transparent pricing and no hidden charges.
We provide standardized order processing and logistics distribution services for all users. All paid orders will be shipped within 1 to 3 working days, with an estimated delivery time of 6 to 12 working days. The website supports global free shipping for all orders, and we independently bear all tariffs and additional logistics costs incurred during cross-border transportation, enabling users to enjoy zero-extra-cost shopping services.
In terms of after-sales transactions, we consistently implement standardized service rules. All products support a 60-day return period, and eligible return applications will initiate a refund process within 5 to 10 working days after inspection and verification. All transaction and after-sales behaviors on the website must comply with the unified purchase terms and after-sales policy specifications formulated by the platform.

5. Intellectual Property Rights

All website content involved in platform operation, including but not limited to page design, text copy, picture materials, product pictures, graphic design, and all displayed functional modules and content layouts, are protected by relevant intellectual property rules. All intellectual property rights of the website are exclusively owned by the platform.
Users are only allowed to browse, view, and consult website content for personal shopping reference. No individual or institution shall copy, reproduce, modify, disseminate, forward, commercially use, or secondary develop any website content and materials without official written authorization. Any unauthorized commercial use, content crawling, and resource reprinting behaviors are deemed to violate platform usage specifications, and we reserve the right to pursue corresponding responsibilities.

6. Third-Party Links & External Resources

This website may contain display links and resource entrances of third-party platforms during operation. All third-party links are only for user browsing reference and convenient use. We do not control the content, privacy rules, and service quality of third-party platforms, and do not assume any joint responsibility for the service experience and information security generated by users accessing third-party links.
When users jump to third-party platforms through website links, they shall independently abide by the usage terms and privacy policies of third-party platforms, and independently bear all usage risks. We recommend users carefully identify the authenticity and security of external links to protect their personal information and property safety.

7. Service Limitations & Disclaimer

We provide website browsing, product sales, logistics distribution, and after-sales consulting services in accordance with standardized operation specifications, and try our best to maintain stable website operation and high-quality service experience. However, we do not guarantee that the website will be completely free of system errors, network delays, or content omissions caused by objective technical factors.
We are not responsible for abnormal service experience and loss problems caused by objective factors beyond platform control, including network failure, system maintenance, third-party logistics abnormality, customs clearance adjustment, policy changes, and other external uncontrollable factors. At the same time, we are not liable for any risks and losses caused by users’ violation of website usage rules, improper operation, and incorrect information submission.

8. Policy Revision & Update

We reserve the right to revise, adjust, and optimize these Terms of Use according to platform service upgrades, functional iteration, and industry standard updates. All revised and updated terms will be published on the website page in a timely manner, and will take effect automatically after publication.
Users’ continued access to the website, browsing products, and placing orders after the terms are updated means that users fully accept and agree to the latest revised terms. It is the user’s responsibility to regularly check the latest content of these Terms of Use.

9. Contact & Support

If you have any questions, feedback, or consultation demands about website usage rules, functional specifications, transaction terms, and service contents involved in these Terms of Use, please contact us through the Contact Us page of the website. Our professional service team will respond to your questions in a timely manner and provide accurate interpretation and professional guidance.

 

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